Faq

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Faq2020-04-26T15:53:07+00:00
What shipping are you using?2020-04-26T15:45:03+00:00

Our Shipment methods , We are using the most fastest courier service like DHL, UPS, FEDEX, EMS, but we are using DHL mostly because is more faster Within 24/h or within 3 days is our normal shipment

Do you supply FREE samples?2020-04-26T14:46:37+00:00

No we do NOT supply FREE samples. However we do sell small sample amounts on the website and very reasonably priced.

I ordered the wrong item can I return or replace it?2020-04-26T14:45:36+00:00

No sorry, due to the nature of the business all sales are final, you have from the time of purchase to the time of dispatch to cancel or amend your order. no exceptions!

How will my order be packaged?2020-04-28T17:50:34+00:00

All orders are package very very discreetly in padded envelopes and or envelopes, no mention of products names or the website name are on the out side of the packages. IMPORTANT: We do not use a return address.

  • Stealth Package
  • Vacuum Sealed  Thick Plastic
  • Mylar Bags
  • Anti Small Spray
  • Anti Dog Spray
Do i get a tracking number with my order?2020-04-28T17:54:06+00:00

Yes. All orders always come with a tracking number. You can track and trace with your tracking number provided.

Why has my order been declined?2020-04-26T14:38:26+00:00

Could be several reasons such as incorrect card details, insufficient funds, etc. We do not fail orders. Please contact your card provider for more details.

Can you explain the status of my order?2020-04-26T14:35:35+00:00

– Payment Recieved: Your payment is recieved so no need to reorder etc, we have your payment.
– Awaiting shipment: Your order will ship from the EU within 1 business day.
– Shipped: We have shipped your order, simple as that.
– Reship: Please allow 48 hour business day for us to reship your order.

What are my payment options?2020-04-26T14:34:31+00:00

We can currently accept MasterCard & Visa cards (Credit and debit) for orders up to a value of $200, orders over $200 must be paid via Bitcoin. 10% discount on all Bitcoin payments.

How long should my order take to arrive?2020-04-26T14:32:57+00:00

The average shipping time to Europe is 2-5 business days and the rest of the world 3-7 business days.

How much can I order from you?2020-04-26T14:31:12+00:00

We have the facility to supply anything from 500mg sample amount up to multiple kilograms (40KG+), contact us for a quote.

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